How do I become an applicant?

  

Start by registering an account, free-of-charge. The next step is to verify your account and start adding information to your profile. Once you have completed your profile, Samtrygg can begin sending updates to you with objects that match your search-criteria. Naturally you can always search for objects by yourself on our website. Remember that it’s completely free of charge to search for homes on Samtrygg’s site. Samtrygg guarantees that your payments are made on time to the sublessor, and also offer a flexible system for booking viewings as well as safe and standardized sublet contracts. The sublessor cannot demand a deposit from you and neither will Samtrygg, given that you have a sufficient credit rating.
How quickly can I find a home?

  

Samtrygg publishes several new accommodations everyday, so with a little luck you can find a home in a week’s time. The success of finding a new home depends on many parameters; so remember to not be too narrow in the search criteria that you submit, when creating your profile.
What are the benefits of using Samtrygg’s safety-package as a tenant?

  

There are many benefits of choosing Samtrygg’s safety-package. We at Samtrygg care a lot about our tenants and want you to feel a great sense of safety when renting a home. This is reflected in the components of our safety-package, which includes:
  • Safe subletting-contracts
  • Subletting-insurance
  • Deposit-free, as long as you have a sufficient credit score
  • No housing queues
  • No frauds
Is it always deposit-free?

  

The sublessor can never demand that you put down a deposit when you decide to rent through Samtrygg. Samtrygg very rarely ask for a deposit when you are using our service. This only happens when the tenant for example does not have a personal identity number (personnummer) or any registered income in Sweden. As we only collect deposits as a last resort, we often urge people in this situation to find a guarantor.

At the same time we do not want to deny anyone a place to live just because they do not have enough information to run a proper credit check. In this case we will allow the tenant to put down a deposit (2 months rent) to minimize the financial risk taken by us and in order to avoid fraud.

In the event that Samtrygg takes a deposit we will keep it safe during the entire rental period. It will be paid back to you once the keys have been handed back to the sublessor and the inspection has been completed.
What is the price for Samtrygg’s services?

  

To register an account, receive updates about new objects, search for new objects, book and going to viewings does not cost anything for you as an applicant as long as you follow our Terms of use. You can find Samtrygg’s terms of use here. When you sign an agreement through Samtrygg, we add our fee of 15% on top of the rent decided by the sublessor. To make this is as transparent as possible our fee is already included in the rent that you see in the ad, so there are no hidden costs when using our service.
Who do I pay rent to?

  

As a tenant, you will pay rent and service fee every month to Samtrygg, through our invoice partner. Samtrygg manages the rent payments to your sublessor every month.
What should I include in my profile?

  

Your profile should contain relevant information about you as an applicant. This includes a presentation of you, what your occupation is, if you have pets and what you do in your spare-time. It is also important to give information about what type of home you are looking for, such as size, rent and other notable preferences.

Once you have completed your profile you will be able to book viewings for potential homes. A complete profile contains the following:
  • Personal presentation (at least 150 characters)
  • Types of housing
  • Desired rental period
  • Number of rooms
  • Square meters
  • Monthly rent
  • Type of household, smoker, occupation, education, pets
  • Desired area (choose at least one (1) location where you would like to find a home)

Remember that the more detailed you are when creating your profile the easier it will be for us to help you find the right home for you.

How do I book a viewing?

  

Firstly, login to your profile with your personal password on our website. There you will find your “My matched objects” or “My saved objects”. Go to these to view ads that match your search criteria. You can also search for homes by yourself in the “Search Area”-field and choose the accommodations that interest you. Each ad features a red button with the text “Book a viewing”, click this button to book a viewing.

If the sublessor already has selected times for viewings, all you have to do is to choose one that works for you. We will send a confirmation SMS or email containing the full address and the sublessor’s contact information. We advise you to contact the sublessor before the viewing to discuss any initial questions and to confirm the viewing.